Effective Date: 20-01-2025
At Fham Wholesale, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.fhamwholesale.co.uk.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and billing/shipping address.
- Order Information: Products purchased, transaction details, and payment information.
- Website Usage Data: IP address, browser type, and pages visited.
- Communication Data: Inquiries, feedback, and customer service interactions.
2. How We Use Your Information
We use your personal data to:
- Process and fulfill orders.
- Provide customer support.
- Improve our website and services.
- Send updates, promotions, or important notifications.
- Prevent fraud and ensure website security.
3. Data Protection & Security
We implement industry-standard security measures to protect your data. However, while we strive to safeguard your personal information, we cannot guarantee absolute security over the internet.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Payment processors, delivery partners, and IT service providers.
- Legal Authorities: If required by law for fraud prevention, investigations, or legal compliance.
5. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze website traffic, and improve our services. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request a copy of the data we hold about you.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
📧 Email: fhamltd@gmail.com
📞 Phone: +44 7912 770395
📍 Address: 38 FLORENCE STREET WALSALL WS1 2LG United Kingdom